Hong Kong Pick-up Limited (Pickupp)

Alice Wong / Marketing Manager
Room 518, Level 5, Core F, Cyberport 3, 100 Cyberport

As some people infected with COVID-19 might show only mild or even no symptoms, both citizens and travellers are advised to seek medical advice and get tested promptly when feeling unwell. During the epidemic, Cyberport alumnus Pickupp supported the Department of Health to speed up the COVID-19 testing by providing same-day delivery of the collected saliva specimens to the designated clinics�thus ensuring early identification of coronavirus cases, resulting in better protection of public health.

Door-to-door specimen collection service for COVID-19 testing

Since April, all travellers arriving from overseas have had to provide deep-throat saliva samples for coronavirus testing, either at a temporary specimen collection centre in AsiaWorld-Expo right after landing, or by having a friend or family member deliver their samples to designated collection points during home quarantine. Citizens who have developed symptoms are also advised to take the same test. To tackle the great demand of COVID-19 testing and make it easier for people to hand in the saliva specimen, the government works with two online logistics platforms - one of them is Pickupp.

Being one of the leading on-demand logistics online platforms in Hong Kong, Pickupp is working with a robust assembly of independent agents and vehicles to ensure on-time delivery. Users can scan the QR code to easily download their mobile app. Then they can select the pickup time and pay the service online by credit card. The delivery agent will call and send a message by WhatsApp 5-10 minutes prior to arrival. Users can easily monitor their specimen's real-time location until they are safely delivered to the clinics.

Quick facts

  • Four simple steps to book door-to-door saliva specimen collection service.
  • Real-time location tracking to ensure the specimen is safely delivered.
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